FAQ

We only sell to customers with an active EU VAT number.

Costs of shipment:

  • we prefer courier delivery:

 

max 30kg

Pre-payment

35 EUR

 

Methods of payment:

 

  • PayPal payment (prefered payment method in currency other than zloty (PLN))
    payment ID: (e-mail):  fenix@sterowniki.co

 

Return of goods:

  • Return of the goods is possible within 14 days after receive the goods.

  • In case of returning the goods return form must be completed – it can be found in “Download”

  • Completed form should be send by mail or scanned and send by email to firm address.

  • Return is possible after receive from our company aforementioned document, original proof of purchase and intact product with original package and every item that comes with kit.

  • Cash on Delivery are not received

 

The discount coupons: The discount coupons involve only products produced by FENIX firm.

 

All other trademarks, product names, and company names or logos herein, are used only in information purpose.